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Privacy Policy

Privacy policy

This privacy policy explains how Aberdeen City Heritage Trust will use any personal information we collect about you when you engage in our services or use this website.

Aberdeen City Heritage Trust is the controller and responsible for your personal data (collectively referred to as Aberdeen City Heritage Trust, "we", "us" or "our" in this privacy notice).

What information do we collect and how is it collected?

We collect information from you when you contact us, engage in our services or sign up to our mailing list. We may collect, use, store and transfer different kinds of personal data about you which we have grouped together follows:

  • Identity Data includes first name, last name, username or similar identifier, title, image, date of birth.
  • Contact Data includes correspondence address, email address and telephone numbers.
  • Financial Data includes bank account details.
  • Transaction Data includes details about payments to and from you and property address.
  • Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.
  • Profile Data includes applications made by you, your interests, preferences, feedback and survey responses. 
  • Usage Data includes information about how you use our website and services.
  • Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

We use different methods to collect data from and about you including through:

  • Direct interactions - You may give us your Identity, Contact and Financial Data by filling in forms or by corresponding with us by post, phone, email or otherwise.
  • Automated technologies or interactions - As you interact with our website, we may automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies and other similar technologies. Please see our cookie policy for further details.
  • Third parties or publicly available sources - We may receive personal data about you from publicly availably sources such as Companies House and the Electoral Register based inside the EU.

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to process your grant application). In this case, we may have to cancel your application but we will notify you if this is the case at the time.

How will we use the information about you?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal or regulatory obligation.

For more information about how we use your information, please  contact us

Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third party direct marketing communications to you . You have the right to withdraw consent to marketing at any time by contacting us.

We do not share your information for marketing purposes with any other companies.

Marketing

If you have opted in to receive marketing information from us, we will send you information relating to our products and services. You may opt out at a later date and have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes please contact us.

Disclosures and transfers of your information

We may have to share your personal data with external third parties in order to process any grant application or facilitate the provision of our services to you.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.

We do not transfer your personal data outside the European Economic Area (EEA).

Data security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those representatives, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your legal rights

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us.  We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights listed below). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

In addition, you may under certain circumstances have the right to request erasure of your personal data, to object to processing of your personal data, request restriction of processing your personal data, request transfer of your personal data, and where you have provided consent for processing, to withdraw this.

For more information on your legal rights, please contact us.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. A cookie is a small file that we store on your browser or the hard drive of your computer.

A website user can control their web browser’s cookie settings by selecting the appropriate option. This will allow the website user to prevent the browser from accepting new cookies, to have the browser notify them when they receive a new cookie or to disable cookies altogether.  This may, however, prevent the website user from using certain features on the our website.

Third party links

Our website may contain links to other websites. This privacy policy only applies to this website and when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this page.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you.